(MINNEAPOLIS) April 15, 2019 -- Sean Raboin, partner at HTG Architects, has been selected as one of the five presenters at ICBM’s Annual Connect Community Banking Expo. Over 250 Minnesota bankers are attending Raboin’s presentation on “Branch Transformation” to learn how a customized transformation strategy will help optimize their branch and improve customer experiences. Raboin takes the stage at 9 AM On April 24th, 2019 at the DoubleTree by Hilton Hotel Bloomington - Minneapolis South.
Raboin believes that any bank - small or large - should have a branch transformation strategy. This approach to banking allows for technology to help where staff and customers shouldn’t have to - ultimately changing the operation of the bank for the better.
“I’m honored to be speaking at ICBM’s Connect expo! Bank transformation strategies are new to the industry, but essential to the function and operation of banks and credit unions. I’m excited to share with bankers how they can create and implement a strategy of their own - from creating a more inviting environment to adding a tellerless lobby with concierge stations. - Sean Raboin, Partner at HTG Architects
Raboin has over 20 years of experience in the financial industry and has implemented branch transformation strategies for hundreds of banks. His knowledge of the building process and passion for communication has been praised by clients, contractors and vendors throughout Minnesota.
“One of our goals with our new main facility project in Cold Spring, Minnesota was to become more efficient with staffing and serving our customers,” states Gerald Reiter, President/CEO at Granite Community Bank and recent customer of HTG, “The removal of the teller line barrier and the introduction of the concierge station, along with positioning the drive-up directly behind the transaction area, has allowed us to still provide great customer service while operating with less staff.”
About HTG Architects
HTG Architects is a 60 year old architectural firm specializing in bank and credit union projects. They are also highly respected in the industry for their work on commercial and recreational projects - especially ice arenas. HTG Architects has offices located in Minneapolis, Bismarck, and Tampa.